Customer Service

Shipping

We ship US Postal Service First Class Priority Mail at a flat rate of $10 per domestic order. After the first item, there are no additional shipping and handling costs for multiple items to the same address.

We try our best to send out all orders within 7-10 business days. Because our jewelry is handcrafted, there may occasionally be delays in production, but we will inform you if an item is backordered. You will receive an e-mail confirmation once your order ships. 

 

Returns

We do not accept returns on products as each piece is hand made to order. The only exception to this is if the piece is not the item ordered or is faulty. 

 

Sales Tax

Applicable taxes will be charged on total merchandise and service fees, including shipping and handling, for orders shipped within New York state.

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